Service Level Agreements

When it comes to service levels, you can't afford to have any gray areas. Our solution makes everything black and white.
DOTIT SLA's are modelled on the number of machines that needs supporting without time constraints as apposed to limited time based SLA's
Help Desk software with integrated Asset management module built specifically for DOTIT SLA's,

• Incident Management,
• Account Management,
• Asset Management,
• Knowledge Base,
• Remote Control Management,
• Purchases & Contract Management

Desktop Management software that helps managed service providers to efficiently manage yours workstation and servers. We offer integrated desktop management functions like

• Software Distribution,
• Patch Management,
• Asset Management,
• IT Asset Management,
• Remote Control Management & Configurations
• System Tools

All these modules come in a single package at a very affordable price!